Privacy policy

At PEACE OF MIND we are especially committed to ensuring the confidentiality of the personal data you provide us. This clause is intended to provide additional information and explain to the user the data protection policy implemented by this application. Therefore, in accordance with the applicable data protection regulations and pursuant to the principle of transparency that governs us, we make available to you the relevant information regarding the processing of personal data, so that you are always informed about how we handle your data, for what purpose, and the rights you have in this regard.

DATA CONTROLLER

The Data Controller is:

Legal Entity Name: PEACE OF MIND PROPERTY MANAGEMENT MADRID S.C. (hereinafter and interchangeably, “PEACE OF MIND” or the “Company”)

Registered office: Calle Müller 43, 4ºB, 28039 Madrid

Tax I.D. number: J-16998122

Email: info@peaceofmindmadrid.com

PERSONAL DATA WE PROCESS

We will request the following types of data, which are necessary for the proper operation of PEACE OF MIND’s activities:

• Identification data: name, surname(s), phone number, email address.

All data provided must be up-to-date and accurate to ensure their truthfulness at all times. Therefore, it is necessary that you notify us of any changes so that your data always reflect your actual situation.

PURPOSE AND LEGAL BASIS FOR DATA PROCESSING

The processing of your personal data aims to ensure the establishment, development, and fulfillment of the service contract with PEACE OF MIND. This processing is essential for PEACE OF MIND to meet its obligations arising from the contractual relationship.

Sending of commercial communications:

In accordance with the Second Final Provision of Law 9/2014, of May 9, on Telecommunications, which amends Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, electronic commercial communications must be clearly identified as such, and the natural or legal person on whose behalf they are sent must also be clearly identifiable, notwithstanding the regulations issued by the Autonomous Communities with exclusive consumer protection powers.

The above shall not apply where there is a prior contractual relationship, provided that PEACE OF MIND has lawfully obtained the recipient’s contact details and uses them to send commercial communications concerning its own products or services similar to those originally contracted by the client.

When communications are sent by email, the message must include a valid email address or another valid electronic address where this right can be exercised. Sending communications without such address is prohibited.

The recipient may withdraw their consent to receiving commercial communications at any time simply by notifying the sender of their decision.

In any case, PEACE OF MIND offers recipients the option to object to the processing of their data for promotional purposes through a simple and free procedure, both at the time of data collection and in every commercial communication, by contacting info@peaceofmindmadrid.com.

DATA RETENTION PERIOD

Based on the legal relationship established, personal data will be retained:

• Throughout the duration of the contractual relationship and, after its termination, as long as the data processing is necessary to handle any potential liabilities or claims arising from the relationship and still pending resolution.
• Subsequently, data will be retained for the applicable legal periods depending on the purpose for which they were collected and in order to comply with the requirements and responsibilities of the relevant legislation.

Once these periods have elapsed, the data will be deleted, unless you have authorized their processing for specific purposes for a longer period by giving your consent. In such a case, the data will be retained until you withdraw your consent, without prejudice to your right to object at any time.

ACCESS TO PERSONAL DATA

PEACE OF MIND will not transfer your data to third parties, except when required by law or regulation.

However, your data may be processed or disclosed, in accordance with the purposes described above, to the following recipients:

• Third-party partners or providers, when necessary for the management of services provided by the Company. In all cases, PEACE OF MIND signs data processing agreements with such providers to ensure that they handle the data in accordance with PEACE OF MIND’s instructions and in full compliance with applicable data protection legislation.
• PEACE OF MIND may also disclose the collected personal data in specific cases where such communication is required by law or demanded by competent authorities

IP ADDRESSES

The website’s servers may automatically detect the user’s IP address and domain name.

An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a server activity log, which allows for the subsequent processing of data to produce statistical reports about page impressions, visits to web services, access order, access points, etc.

SECURITY MEASURES

PEACE OF MIND will take all necessary steps to ensure your personal data are protected, preventing their loss, alteration, or unauthorized access. We regularly review our systems to detect potential security issues.

However, as a user, it is important for you to understand that internet security is not infallible, and it cannot be guaranteed that your personal data will not be accessed, disclosed, altered, or destroyed in case of a breach of our security measures.

USERS´RIGHTS

Regarding the personal data processed by PEACE OF MIND, you may exercise the following rights freely and at no cost:

• Access your personal data: You have the right to obtain information on the data PEACE OF MIND is processing about you.
• Rectify your personal data when it is inaccurate or incomplete.
• Delete your personal data when it is no longer needed for the purposes for which it was collected, among other reasons.
• Restrict the processing of all or part of your personal data by PEACE OF MIND in the situations provided for by law, specifically:
• While the accuracy of your data is verified at your request.
• If unlawful processing has occurred and you object to deletion.
• When we no longer need your data, but you require them to exercise or defend legal claims.
• To verify whether legitimate interest or public interest prevails when you have objected.
• Object to certain processing activities in situations and for reasons related to your particular situation. In this case, PEACE OF MIND will cease processing your data unless there are compelling legitimate grounds or it is necessary for the exercise or defense of possible claims. You may also object to being subject to automated decisions.
• Request the portability of your personal data in a structured, commonly used, and machine-readable format for transfer to another entity.
• Withdraw or revoke your previously given consents at any time.

You may exercise your rights by submitting a written request, accompanied by a copy of a valid ID document, to the following postal address: Calle Müller 43, 4ºB, 28039 Madrid; or via email to info@peaceofmindmadrid.com.

If you are not satisfied with how your rights have been handled, you may file a complaint with the Spanish Data Protection Agency, the supervisory authority for data protection matters, at: C/ Jorge Juan, 6, 28001 Madrid (www.aepd.es).